What you should know - our booking conditions

Useful information for your booking at Sylvanerhof near Brixen

General information:

  • Since 1st January 2014, a local tax of 1.00 € per person and night has been levied for all persons aged 14 and over. This tax is not included in the total price of your stay and can only be paid locally in cash
  • Children up to 3 years stay overnight with us free of charge
  • We also offer breakfast on request
  • Use of the wellness oasis for 2 persons, 10.00 €
  • Accommodation is also possible for one night
  • "Check In" from 2 p.m. and "Check out" until 10 a.m. (except by prior arrangement)

Cancellation conditions:

  • Should you cancel up to 4 weeks before arrival, your deposit will be retained as credit for your next sta
  • Should you cancel up to 2 weeks before arrival, your deposit will be retained but not used as credit for your next stay
  • Should you cancel up to 7 days before departure, if the apartment is not booked by another guest during that time, we will charge you 70% of the total amount of the stay
  • Should you cancel within the last 7 days before holiday start, or in case of non-arrival, late arrival or early departure, we will charge you the total amount for the entire stay period you booked

Our current bank account is as follows:

Bank: Raiffeisenkasse Eisacktal
Name: Sylvanerhof KG der Seppi Renate & C.
IBAN   IT 13O 08307 58644 000302000016
SWIFT- BIC: RZSB IT 21 207
Subject: Reservation holiday apartment

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