What you should know - our booking conditions

Useful information for your booking at Sylvanerhof near Brixen

General information:

  • The local tax of 1.50 € (2,30€ from 01.01.24)per person and night has been levied for all persons aged 14 and over. This tax is not included in the total price of your stay and can only be paid locally in cash
  • Children up to 3 years stay overnight with us free of charge
  • Use of the wellness oasis for 2 persons, 10.00 €
  • Accommodation is also possible for one night
  • "Check In" from 3 p.m. and "Check out" until 10 a.m. (except by prior arrangement)

Cancellation conditions:

  • Should you cancel up to 8 weeks before arrival you can cancel without costs
  • Should you cancel within 8 weeks up to 4 weeks before arrival, your deposit will be retained as credit for your next sta
  • Should you cancel within 4 weeks up to 2 weeks before arrival, we will charge 40% of the total amount of the stay
  • Should you cancel within 2 weeks up to 7 days before arrival, we will charge 70% of the total amount of the stay
  • Should you cancel within the last 7 days before holiday start, we will charge 90% of the total amount of the stay
  • In case of non-arrival, late arrival or early departure, we will charge you the total amount for the entire stay period you booked

Cancellation protection

What if something comes up? Cover yourself by booking travel insurance the easy way, together with your holiday booking. The reliable choice for your holiday.

Check premiums and book here

Our current bank account is as follows:

Bank: Raiffeisenkasse Eisacktal
Name: Sylvanerhof KG der Seppi Renate & C.
IBAN   IT 75B 08307 58644 000302002426
SWIFT- BIC: RZSB IT 21 207
Subject: Reservation holiday apartment

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